Shipping Policy

We currently ship to Canada and the United States.

Orders are only processed on weekdays, Monday to Friday, excluding public holidays.

Order processing time: 2–3 business days.

Orders received after 5:00 PM (Eastern Time, Canada) will be processed on the next working day.

Orders received on weekends or public holidays will be processed on the next working day.

Once processed, orders are delivered within 3 to 5 business days.

Deliveries take place Monday to Friday, excluding public holidays.

You can expect to receive your order within 5 to 8 business daysfrom the time you place your order.

Orders are shipped from Monday to Friday.

There is no shipping on Sundays, Saturday and public holidays.

We offer the following shipping options:

Standard shipping: Free Shipping on all orders over $100.

Standard shipping: $17 shipping fee on orders under $100.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You cantrack your order via ourtracking page.

If your order has not arrived within 8 business daysof placing it, or if you experience any issues with delivery, please contact us at: hello@cloudvitamincream.com.